This talisman reads 'Vous Y Etes Empreinte' in French, meaning 'You are Imprinted on my Heart'. This references the eternal nature of love, while the heart represents sincerity and devotion.
Please note that the styles in the Pyrrha 14k Gold Collection are smaller and more delicate than their sterling silver counterparts.
The pieces in our 14k gold collection are enhanced with a fully cured hypoallergenic black ceramic layer to enhance the detail of the imagery.
As a carbon-neutral certified B Corp, we’re committed to reducing our environmental footprint. Our sustainable jewelry is handcrafted with 100% recycled 14k gold in our Vancouver studio using antique wax seals and imagery from the Victorian era. Member of 1% for the Planet, Ethical Metalsmiths, and the Responsible Jewellery Council.
IN STORE PURCHASES
We want to ensure you are in love with all your purchases from Bella & Wren. If you are not 100% happy with your item we allow returns to be made within 7 days of purchase or exchange/store credit within 14 days. The following conditions must be met for all items being brought back:
- Returned merchandise must be in original condition with tags on. It must not have been washed, worn or damaged.
-Items purchased as a gift or with gift with purchase promotion are exchange only. No refunds.
- Merchandise must be accompanied by a physical receipt or digital receipt attached to your customer profile.
- Please note that for hygienic reasons, all undergarments are Final Sale and are not eligible for return or exchange.
- SALE items with a discount over 40% are FINAL SALE.
Note: Bella & Wren has the right to deny a refund or be subject to a restocking fee if the item is not in the condition stated above.
Jewelry Policy
If a piece of jewelry proves to be defective (ex: missing gem, clasp malfunction, plating anomaly, failed solder) by a Manager’s discretion, within 60 days of purchase, it can be exchanged or receive a store credit.
Any damages that occur after the 60 days, or if the damage occurs from wear-and-tear (ex: gem damage, stone, misshapen, tarnished, torn chain, cleaning solutions) within those 60 days, is not eligible for a return, exchange, or store credit.
ONLINE PURCHASES
For Online Returns/Exchanges please follow the directions listed out below:
1. For online orders, please email us at hello@bellawrendesign.ca within 7 days upon arrival of your order for return inquiries, 14 days for exchange or store credit.
2. In your email please provide us with your order # & the name of the items you wish to return/exchange.
3. Upon email approval for return/exchange please send back the items to Po Box 174 Stn Fort Langley, Langley BC V1M 2R5 within 10 days. Please note Bella & Wren does not cover cost for shipping items back.
4. Once you have sent your items back for return please email us with the tracking details.
5. Once we receive the items & confirm they are in original purchase condition with tags attached and original packaging we will then issue you a refund back onto the original method of payment or provide you with a store credit.
*Please note the customer is responsible for shipping charges on exchanged items being sent out.
6. Exchanges will only be processed in-store. For mailed returns that you wish to exchange, you will need to follow the returns process and place a separate order for the item you wish to exchange for.
Note: If an item is returned damaged it may be sent back to the customer at their own expense.
United States Orders
All orders to the United States will be final sale. Due to customs clearance fees and processing, we will no longer accept returns or exchanges on US orders. We apologize for any inconvenience and thank you for your understanding.