This comfortable and elegant sweater is styled with a V-neck, long detailed sleeves and low shoulder seams. The sweater is crafted in a regular fit.
- 100% Cotton
- Model is 175cm and wears a size S.
- #01000333 / 403
- Wash at a maximum of 30 degrees at first, then at a maximum of 40 degrees.
- Tip: add a small splash of natural vinegar (1dl) to the wash for optimal color retention.
- Lay flat to dry inside out or tumble dry on low
- Iron inside out at a maximum of 200 degrees
- Cotton can be treated with specific stain remover applied directly to the stain. Do not soak for too long. Rinse manually and then wash as directed.
IN STORE PURCHASES
We want to ensure you are in love with all your purchases from Bella & Wren. If you are not 100% happy with your item we allow returns to be made within 7 days of purchase or exchange/store credit within 14 days. The following conditions must be met for all items being brought back:
- Returned merchandise must be in original condition with tags on. It must not have been washed, worn or damaged.
-Items purchased as a gift or with gift with purchase promotion are exchange only. No refunds.
- Merchandise must be accompanied by a physical receipt or digital receipt attached to your customer profile.
- Please note that for hygienic reasons, all undergarments are Final Sale and are not eligible for return or exchange.
- SALE items with a discount over 40% are FINAL SALE.
Note: Bella & Wren has the right to deny a refund or be subject to a restocking fee if the item is not in the condition stated above.
Jewelry Policy
If a piece of jewelry proves to be defective (ex: missing gem, clasp malfunction, plating anomaly, failed solder) by a Manager’s discretion, within 60 days of purchase, it can be exchanged or receive a store credit.
Any damages that occur after the 60 days, or if the damage occurs from wear-and-tear (ex: gem damage, stone, misshapen, tarnished, torn chain, cleaning solutions) within those 60 days, is not eligible for a return, exchange, or store credit.
ONLINE PURCHASES
For Online Returns/Exchanges please follow the directions listed out below:
1. For online orders, please email us at hello@bellawrendesign.ca within 7 days upon arrival of your order for return inquiries, 14 days for exchange or store credit.
2. In your email please provide us with your order # & the name of the items you wish to return/exchange.
3. Upon email approval for return/exchange please send back the items to Po Box 174 Stn Fort Langley, Langley BC V1M 2R5 within 10 days. Please note Bella & Wren does not cover cost for shipping items back.
4. Once you have sent your items back for return please email us with the tracking details.
5. Once we receive the items & confirm they are in original purchase condition with tags attached and original packaging we will then issue you a refund back onto the original method of payment or provide you with a store credit.
*Please note the customer is responsible for shipping charges on exchanged items being sent out.
6. Exchanges will only be processed in-store. For mailed returns that you wish to exchange, you will need to follow the returns process and place a separate order for the item you wish to exchange for.
Note: If an item is returned damaged it may be sent back to the customer at their own expense.
United States Orders
All orders to the United States will be final sale. Due to customs clearance fees and processing, we will no longer accept returns or exchanges on US orders. We apologize for any inconvenience and thank you for your understanding.